Keep an eye out for more expert #CXT21 keynote speakers Write to us at [email protected] for speaking opportunities.
I WANT TO SPEAKJames Muiruri
CXS™️ | Assistant Vice President – Patient Experience
LifeCare Kenya
Rita Njeri
Director of Customer Success
pawaPay
Lynet Owuor- Okoth
Head of Customer Experience Department
National Bank of Kenya
Ven Rasugu
Regional Head of Customer experience & Account Management
Jambo Pay
Gitanjali Parida
Director - Transformation, Customer Experience and Asset Profitability
Telkom Kenya
Kennedy Kaberia Kibuthania
Head of Customer Experience (E-comm & OnDemand Services)
Jumia Kenya
Sheila Gatonga
Head of Ecommerce
Naivas Limited
Collins Lumumba
Head of Customer Experience
Metropolitan National Secco
Pauline Macharia
Director Customer Experience
SBM Bank (K) Limited
David Caleb
Director, Customer Experience (CX) Applications Cloud Business, East West Africa
Oracle
Abigail Kalua
Director Customer Experience
D.light
Wavi Mungala
Head of Corporate Communication & Customer Experience
Higher Education Loans Board
Lucille Aveva Safaricom
Director, Customer Obsession
PLC
Anthony Irari
Team Lead
Opera News East Africa
Vignesh Subramanian
Lead - Account Executive
Freshworks
Seema Dhanani DeSouza
Group Customer Experience Director
Equity Bank Limited